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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How do I get my screen off RED EYE?

My screen is stuck on red eye. I tried restarting it, I tried powering it off. Neither worked.

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Re: How do I get my screen off RED EYE?
Customer Support

Wow, we would be happy to assist you with the red eye you are seeing. Tell us more about your red eye you are describing. What make and model phone do you have?  When did it start?  Let us know, we are happy to assist you any way we can.

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