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How do I reset my device if it has frozen?
ogden0330
Member

My phone has totally froze, and I can't not remove the battery, how do I shut it off?

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Re: PLEASE HELP!
tikibar1
Sr. Leader
Sr. Leader

Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

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Re: PLEASE HELP!
tikibar1
Sr. Leader
Sr. Leader

Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

0 Likes