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How do I transfer photos to my computer?
CScharf
Member

Since the most recent system update to my Droid Turbo, I have been unable to access the files on my phone through my computer when my phone is connected to a computer.  It says no files available on the computer. Prior to this, I have always connected my phone to a computer through a USB cord to copy pictures from my phone to my computer.  Does anyone have any experience or information related to this?

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Re: Transferring photos to computer
tikibar1
Sr. Leader
Sr. Leader

With the Marshmallow update, the default USB mode is now charging only.  Now whenever you connect the phone and computer with the USB cable, you'll then need to pull down the phone's notification shade, tap where it says USB for Charging, and change it to File Transfer.

Move Pictures / Videos from Device - DROID TURBO by Motorola | Verizon Wireless

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Re: Transferring photos to computer
tikibar1
Sr. Leader
Sr. Leader

With the Marshmallow update, the default USB mode is now charging only.  Now whenever you connect the phone and computer with the USB cable, you'll then need to pull down the phone's notification shade, tap where it says USB for Charging, and change it to File Transfer.

Move Pictures / Videos from Device - DROID TURBO by Motorola | Verizon Wireless

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