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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I am locked out of my phone. Asking for a google user name and password? I don't know what it is!
tcatherine
Member

I am locked out of my phone. Asking for a google user name and password?  I don't know what it is!

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Re: I am locked out of my phone. Asking for a google user name and password? I don't know what it is!
tikibar1
Sr. Leader
Sr. Leader
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Re: I am locked out of my phone. Asking for a google user name and password? I don't know what it is!
Not applicable

its your GMail email address and password. Without it you have to go and google and sign up for an account.

However if that phone had one previously you may be able to reset it through GMail.

Good Luck

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Re: I am locked out of my phone. Asking for a google user name and password? I don't know what it is!
tikibar1
Sr. Leader
Sr. Leader

See if this helps:

Google Account Recovery

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Re: I am locked out of my phone. Asking for a google user name and password? I don't know what it is!
Not applicable
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