Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I am not able to send pictures??
gharndon
Member

The message just says message delivery failed or message recipient failed.

Labels (1)
0 Likes
Re: I am not able to send pictures??
nrjohnson92
Member

Can you send normal text messages (SMS)?

Can you access the internet over cellular data (3G, 4G, 1X)?

Are you able to receive pictures (MMS)?

0 Likes
Re: I am not able to send pictures??
gharndon
Member

Yes to all three questions....Is my problem in the settings?? I have not had a problem in the past.  This is new.

0 Likes
Re: I am not able to send pictures??
chrisl514
Member

I had the same problem when connected to wifi. Turn off wifi when you get a text message with an attachment and it should come through. It has something to do with multimedia messages only being able to come through via data. I'm not sure I buy that because I didn't have the problem until about a month ago. So basically you have to chew up your data to send/receive pictures via text message.

Now can someone explain to me why my battery drains to zero by mid day?

0 Likes
Re: I am not able to send pictures??
vzw_customer_support
Customer Support

Let's get to the bottom of this gharndon. Does this happen with all your messages or when you're in a specific location? Does it happen with all your contacts? What happens when you send a text message to yourself?

AdaS_VZW
Follow us on Twitter at @VZWSupport 

0 Likes
Re: I am not able to send pictures??
vzw_customer_support
Customer Support

Let's clear the air here chrisl514, we don't want this to be a misunderstanding. Wi-fi does need to be disabled for MMS to send and receive. However, it is not deducted from your data allowance at all, even if cellular data needs to be enabled.

Regarding your battery, do you have the same phone mentioned above? Do you use the charger provided by the manufacturer? Do you charge it by plugging it into the wall?

AdaS_VZW
Follow us on Twitter at @VZWSupport 

0 Likes
Re: I am not able to send pictures??
chrisl514
Member

Good to know about the data usage. Thanks!

As for battery drain. Phone is Droid Razr M, I use the charger that came with the phone and I plug it into the wall most of the time. There are times during the day when I have to plug it in to my computer at work because the cord is not long enough to reach to the power strip. I noticed a huge drain when I upgraded to KitKat. The stats on my battery usage showed Android OS as the main power consumer. So I completely reformatted and scrubbed my phone. I backed up the contects but did NOT do an auto-restore. I'm adding my apps back little by little. It's time consuming but the battery seems to be lasting noticeably longer. Now my main battery consumption is the screen and OS is around 10% rather than close to 40% before I scrubbed it. Does that make sense?

0 Likes