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I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
jdondr
Newbie
‎03-23-2015 04:40 PM

I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks

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Re: I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
vzw_customer_support
Customer Service Rep
‎03-25-2015 05:14 PM
Jdondr-  I understand how important pictures can be.  Let's locate those saved memories for you.  When pictures are stored they should be found in the photo gallery of your device.  What is the make and model of your phone?  EmmaM_VZW Follow us on Twitter @VZWSupport
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Re: I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
mama23dogs
Legend
‎03-25-2015 05:31 PM

Open your photo gallery and look for an album named attachments.

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Re: I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
jdondr
Newbie
‎03-26-2015 04:16 AM

Droid Maxx... They are not in the gallery I've looked and I don't see any other folders there as well... And I can't find any icon where my files might be saved... Thank you for the help...

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Re: I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
tikibar1
Community Leader
Community Leader
‎03-26-2015 06:06 AM

Are they in your Photos app?

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Re: I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
mama23dogs
Legend
‎03-26-2015 04:43 PM

Check in the downloads folder. 

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Re: I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks
vzw_customer_support
Customer Service Rep
‎03-28-2015 06:17 AM
Here to help shed some additional light on this case, jdondr. I also own a Maxx. With your phone, if you access the Gallery, there should be a folder named: Messaging.  If you look at the upper left hand corner, you should see a drop down box. Is it currently set to Albums?
NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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