I can't make calls out.
nathad1225
Enthusiast - Level 1

I am unable to make or receive calls.  Is there anyone having the same issue?

Labels (2)
Re: I can't make calls out.
tikibar1
Community Leader
Community Leader

Have you tried rebooting the phone?  Another thing to try is turning off the phone, removing the SIM card, waiting a few minutes, then re-install the SIM card, turn the phone back on, and wait a few minutes for the phone to re-establish a network connection.

Re: I can't make calls out.
B33
Legend

My suggestion as well:  if what tiki suggested doesn't work then I would take the phone to your nearest Verizon Corporate location and have them replace the card). Your replacement card should be free have them do some test calls while your in the store to make sure the new if you need one is working properly..  Good luck too ya.. b33

Re: I can't make calls out.
vzw_customer_support
Customer Service Rep

Hey there nathad1225,

I'm sorry to hear your having issues with your service. Let's get you back up and running.

What zip code are you having these issues in? I'll review the area to see if they are experiencing any issues.  Also follow tikibar1's advice and well and keep us updated with results.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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Re: I can't make calls out.
lakohsy
Newbie

Yes Iam having problems also

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Re: I can't make calls out.
kaye06124
Newbie

I am having the same issue.  Can't make or receive calls.  zip code is 29501.

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