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I cannot view pictures on my Droid Turbo 2
Danielsmom
Member

I cannot view all pictures taken with my Droid Turbo 2.  They are black.  They are pictures I took of puppies we had.  Is there another way I can view them?  I went to the store, they told me to contact technical support.

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Re: I cannot view pictures on my Droid Turbo 2
vzw_customer_support
Customer Support

The Droid Turbo 2 is an awesome device, Danielsmom. I love puppies. Let’s test your camera to make sure it is functioning properly. Open the camera and tap anywhere to take a picture. Now lets go to your Gallery app. Is it there? Is it still black? Is there a case that is covering the lens? Let me know. I am here to help.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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