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I changed my phone number on my phone but my it won't update. When I call it, the calls go to my voicemail but my phone doesn't ring and won't dial out.
Have you tried turning off the phone and removing the SIM card for a few minutes? Sometimes it won't reset the phone number until the night of the change.
If you still have issues, you might want to get a new SIM card from a corporate store.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.