Do you have any idea how many models of phone that start with "Motorola Droid" in the model name? You need to be more specific.
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We’re committed to resolve this internal service failure error, MATSPU42 . It is crucial that we know exactly which phone we are working with. We have several Motorola Droid phone model ( Droid, Droid 2, Droid 3, Droid Bionic, Droid Maxx, etc.) please confirm which Motorola Droid phone model you have, and we’ll be able to assist you further.
Also, please delete those applications (ADP and ABC) and test to see if the issue continues. This issue may be a conflict caused by those particular apps.
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Having an internal service error is not a common error, CHASHE37 . It sounds like there is an application that is corrupted. If it was a phone hardware error it would not have been replicated in your replacement phone.
Let's get this fixed. First, place your Turbo in Safe Mode. Here is how: http://vz.to/2fsCPwc
This will disable your apps allowing you to troubleshoot which application is causing the error.
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!