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JB update issues with charging
Kyarbro
Member

Ever since the JB update, not only has my phone been extremely slow, but it won't charge past 80%. I've tried clearing apps and resetting my phone, and I've checked the charging cable to make sure there weren't any problems. I'm not sure what else I can do.

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Re: JB update issues with charging
Not applicable

Hi Kyarbro,

Your efforts are greatly appreciated, let's get this figured out! Have you recently downloaded any new applications since completing the update? Have you had a chance to try a different charger in an attempt to identify the culprit? Try placing your device in safe-mode and while in safe-mode, place your device on the charger and check to see if your device charges to 100%. Here are the steps:http://vz.to/rxg0ii. I am confident the information is helpful. Please let me know if you have any additional questions or concerns.

Thanks for your contribution to our community forums,

KellySM_VZW

Follow us on Twitter @VZWSupport

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Re: JB update issues with charging
B33
Sr. Leader

Have you done a F.R. a Factory Reset on your Razr if Not i would run it through one the J.B. OS was a big one and there many changes that came with it So i would give the suggestion a Try..

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