Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Keyboard disappearing when rotated with auto rotate on

I have a Google Play 2021, It worked fine until they started with the 100 updates a week! I have the phone on auto rotate, and when your texting and rotate the phone the keyboard disappears. I called customer service several times for the issue. I finally found an answer when one of the tech's was an android specialist. I had to go in and disable automatic updates, then go to apps and notification, click on the number of apps in the middle of the screen, go to advanced on the next screen, click the three dots at the top right, and disable the current updated app. It defaults the phone back to the Arcadia set up. Then the phone works the way it is supposed to. Why does an update to keyboards have to be sent! I was told that if enough people bi&^% about this problem they will fix it. Until then I have to do this 2 times a week....hopefully soon they will get enough "bitTGES".