Kit kat upgrade has destroyed our Razr M's.

[meisabooboo]

Verizon & their kit kat upgrade has destroyed our phones. Does not receive a lot of calls nor shows calls missed.

Messages come in days later if at all. Battery life cut in half.

No signal throughout day. Message: Kindle has stopped working - I don't even use it.

Screen goes black and very difficult to get back on.

Everything in slow motion.

How can I get this to work till October when out contract for 4 phones expire?

All 4 of us will be kissing Verizon goodbye.

I use this daily for work and must have it working for call out at night.

[vzw_customer_support]

meisabooboo

We definitely want you to enjoy your device and stay on the best network in wireless! Let's work to find a solution for your device. Have you tested the phone in Safe Mode for any change to your experience? Here's how: http://vz.to/LZzdS9

RuthW_VZW
Follow us on twitter @VZWSupport

[meisabooboo]

Thanks for responding.  I have not downloaded any new apps in months.

There was no issues until the KITKAT UPGRADE was downloaded and installed.

Thanks

Sent from Yahoo Mail on Android

[meisabooboo]

Did the safe mode thing and it didn't help anything. It did take out one of my email accounts.

How much is early termination fee for only having 4 months left?

Verizon should give it to me for free.

Some reason they don't understand we have to have our phones 24 hours a day for work.

Time for me to move on and hopefully find a better service.

Not gonna play this game of trying this and that when they screwed up everything through an untested upgrade.

[Ann154]

ETF is $350 minus $10 for each month of service you have complete in the contract.