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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Loss of Connectivity
R3last
Member

My wife got a device upgrade this August, so I've recently had the unfortunate pleasure of being downgraded from my unlimited data to the "Share Everything plan." Since then, 08/18/2013 I have not been able to get 4G LTE, 3g, or even a 1x data connection on my device. My wife is also having the same issue with her galaxy s4.  The plan change is the only change I've made to my account, I haven't changed any device settings.

I've used chat twice, they "put in a ticket" to see if they could identify the issue. I got the "you're located in a marginal coverage" area response, so apparently the state of colorado is a marginal coverage area because it happens everywhere. 

I went into a Verizon store, had a helpful agent suggest that maybe I needed one of the new NFC sim cards, that worked for all of 30 minutes now back to no connectivity.

I've attached a screenshot of what I've noticed. Normally during an "active"  data session the 4G icon and signal bars will turn blue. this doesn't happen anymore.

Any Ideas?

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