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Lost data connection
nbryan
Member

I am upset to be charged data when it is not working on my phone. I HAVE to be connected to WIFI

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Re: Lost data connection
SuzyQ
Sr. Leader
Sr. Leader

Check to be sure your mobile data is turned ON, and that the preferred network is set to LTE/CDMA (not Global).  Are you simply not getting any data signal at all?  Have you tried removing and then reinserting your SIM card?  You can also get a new SIM card (they do get corrupted) free at a corporate Verizon store or mailed to you through customer service.  That may be all that's needed.

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