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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lost my photos on droid turbo2
PeachyT
Member

Evidently i deleted an entire photo album instead of one picture. is there any way of getting these treasured photos back??

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Re: Lost my photos on droid turbo2
Ann154
Expert
Expert

Did you check Google Photos to see you had backed up them there?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Lost my photos on droid turbo2
vzw_customer_support
Customer Support

This is heartbreaking to hear, PeachyT. Ann154 is on the right track in regards to having your photos backed up. Google is one of those sneaky places poeple forget sometimes that may have a backup of your photos. Do you know if you were using the Verizon Cloud to back up your device as well?

You can check for your photos there by going to Apps > Cloud and once loaded any backed up content will show there. Sadly if the photos were not backed up there is no way to recover them.

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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