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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
MY PHONE RANDOMLY RESTARTS
ANDYORTEGA24
Member

MY PHONE KEEPS RANDOMLY SHUTTING DOWN AND WONT RE START TILL I PLUG INTO A CHARGER THEN WILL TURN ON WITH THE SAME BATTERY LIFE IT HAD WHEN IT SHUT OFF. ALREADY DID A FACTORY RESET ON THE PHONE AND IT HELPED FOR 2 DAYS AND THEN IT START DOING IT AGAIN

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Re: MY PHONE RANDOMLY RESTARTS
vzw_customer_support
Customer Support

andyortega24 We can only imagine how difficult this can be. What device do you have so that we can look into this problem. I'm sure you want your phone working.

DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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