Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Mobile Data Usage date
jlphone
Novice

I have a new Moto E Prepaid and when I check my Mobile Data Usage on the phone the date range does not match my Statement date.

I can seem to find a way to get it to match.

To find the it the phone do the following.

Settings - Network& Internet - Mobile Network - App data usage

When App data usage opens you will se a date range.

Since my phone is new it only show one range. But, the start date does not match statement date.

Right now it show Dec 15, 2020 - Jan 14, 2021 (says 3 days left)

Example my Statement date range is Dec 10 -Jan 11

Purchased phone on 1/6/2021

Any help would be appreciated.

Thanks

Tags (3)
0 Likes
Re: Mobile Data Usage date
jlphone
Novice

Never mind I found it.

Either you have to do a Search for Data usage cycle or turn on Mobile Data then click on App Data Usage - then click on the Gear - click on App data usage cycle (above Alert me)

0 Likes