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Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
gok
Member

Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?

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Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Ann154
MVP MVP
MVP

Can you please link the information that Motorola released an update?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
tikibar1
Sr. Leader
Sr. Leader

I was just reading this:

StageFright MMS messaging issue

which states that "We will begin delivering software to our carrier partners to test starting August 10th"

Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Ann154
MVP MVP
MVP

Ah! Testing is not the same as the update officially released for a particular phone model. There isn't way for the public to know if the Verizon Wireless models were ready to start testing on the 10th either.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
gok
Member

Read the Motorola release that tikibar1 references. It lists the Droid Turbo, a Verizon exclusive, and the community this question was posted in. Furthermore if Motorola released it to Verizon it's done and ready for release. Verizon just needs to make sure it doesn't mess with their apps.

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Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Tidbits
Sr. Leader

People need to understand what starting means. Motorola specifically said starting not all which is a huge distinction.

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Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
WalkerMN
Member

What tidbits said. Subject line is incorrect - we don't know when the did or will release a fix specifically to Verizon, only that they started delivering fixes on the 10th. We're all stuck waiting and it might not yet be Verizon's fault.

Historically, the delay with updates has been substantial so I won't be surprised (but will be agitated, especially given the risk and publicity here) if we're stuck waiting on Verizon for this one... but we'll have to rachet up the pressure if/when we confirm that's the case.

We know Google fixed the underlying issue - hopefully properly. We know Motorola is working on it.... and that's about all we know so far.

This is critical, and might well shape my buying decision for the next phone.... a Nexus device bought direct from google is looking better all the time...

Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Piscestg
Sr. Member

You're exactly right WalkerMN. My wife has a Turbo and she hasn't received her patch yet. I have a Nexus 6 on Verizon that I bought direct from Motorola. I received the patch directly from Google last week. I could only download it via wifi, so they bypassed Verizon completely on issuing the update.

Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Chama
Member

New to the Forum.  It's interesting there are no responses from VZW support to this question.  Is that normal?  I and others just want an expected date for the update/fix.  Is there any other path to VZW support??

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Re: Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Snn5
Sr. Leader

Patches have to come from manufacturer's first.  LG still doesn't have the update on VZW.