Tried multiple times to do a soft reboot but no success. Software update a few days ago and everything seemed fine until about an hour ago when my phone appeared to be off and not responsive. Eventually I got it to turn on but it won't progress past the "red eye".
Let's get this phone moving, Iambert. I am sorry to hear that you are having issues with the device. Please follow me back and then direct message me so we can go over all of your options.
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