Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
My Droid Maxx is stuck on the "red eye" screen.
Iambert
Member

Tried multiple times to do a soft reboot but no success.  Software update a few days ago and everything seemed fine until about an hour ago when my phone appeared to be off and not responsive.  Eventually I got it to turn on but it won't progress past the "red eye".

Any ideas?

Labels (1)
0 Likes
Re: My Droid Maxx is stuck on the "red eye" screen.
vzw_customer_support
Customer Support

Let's get this phone moving, Iambert. I am sorry to hear that you are having issues with the device. Please follow me back and then direct message me so we can go over all of your options.

RobinD_VZW

Follow us on twitter @VZWSupport

0 Likes
Re: My Droid Maxx is stuck on the "red eye" screen.
tikibar1
MVP MVP
MVP

How To: Direct Message  and  robind_vzw

0 Likes