Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
dbohler
Member

My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
vzw_customer_support
Customer Support

dbohler,

Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?

EfrainM_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
vzw_customer_support
Customer Support

dbohler,

Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?

EfrainM_VZW

Follow us on Twitter @VZWSupport

0 Likes