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My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
dbohler
Member

My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.

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Re: My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
vzw_customer_support
Customer Support

dbohler,

Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?

EfrainM_VZW

Follow us on Twitter @VZWSupport

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Re: My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
vzw_customer_support
Customer Support

dbohler,

Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?

EfrainM_VZW

Follow us on Twitter @VZWSupport

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