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My Droid razr maxx hd froze
Apollo_Ace
Member

Good day, I was trying to watch a video from Facebook & the phone froze while video was loading. I tapped the back arrow & home button but nothing worked. I tried to power off (Shut Down) phone & that didn't work. PHONE IS STUCK ON "LOADING" FOR VIDEO. Need help ASAP!!!

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Re: My Droid razr maxx hd froze
tikibar1
MVP MVP
MVP

Try holding the power and volume down buttons simultaneously and see if that reboots the phone.

My Droid razr maxx hd froze
Apollo_Ace
Member

tikibar1 I tried and nothing happened

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My Droid razr maxx hd froze
Apollo_Ace
Member

disregard... I just tried again & it rebooted. thank you , your a life saver 🙂

Re: My Droid razr maxx hd froze
tikibar1
MVP MVP
MVP

I should have added to hold them for 15-30 seconds ... glad to hear it worked. 

Re: My Droid razr maxx hd froze
B33
Sr. Leader

That what i would of Suggested telling him:  One more thing you can do to double Re-fresh you Razr Maxx when your doing the Soft Reset as Tiki suggested let off the buttons for a few sec 3 at the most then re hold them down for the 20 to 30 sec. duration you'll see a Line go across the screen that's Ok to see this the phone is simply resetting again once you see that let off the buttons the phone will start up on it's own... i'v done this many times to Both of my Maxx's with good results.. b33 Smiley Happy

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Re: My Droid razr maxx hd froze
jhnezflame
Member

Bless you!!!! I thought mine was a toast

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