Do you have any Moto Actions setup based on your location to mute the phone?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I don’t want you to miss any of your calls. Let’s take a closer look.
When did this problem with your incoming call ringtones begin? Have you tried powering the device off and back on? Please let us know so that we can further assist.
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