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Correct Answer!
My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?
MrMJG
Member
‎01-08-2015 12:59 AM

My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

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Correct Answer!
Re: My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?
vzw_customer_support
Customer Support
‎01-10-2015 05:21 AM

MrMJG,

Let's get your phone back up and running. Have you been able to try to press and hold the volume down and the power button at the same time for approximately 10 seconds? The phone should reboot for you. Is there any kind of physical or liquid damage to the device? Please keep me posted.

KevinR_VZW
Follow us on Twitter @VZWSupport

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