Accessibility Resource Center
Skip to main content
Shop
Shop
- Shop all Shop all
-
Devices
Devices
Devices
Devices
- Smartphones Smartphones
- 5G phones 5G phones
- Prepaid phones Prepaid phones
-
Other phones
Other phones
Other phones
Other phones
- Trade in your device Trade in your device
- Bring your own device Bring your own device
- Tablets & laptops Tablets & laptops
- Watches Watches
- Jetpacks & hotspots Jetpacks & hotspots
-
Featured
Featured
Featured
Featured
- Accessories Accessories Accessories
-
Plans
Plans
Plans
Plans
- Shop all plans Shop all plans
- Unlimited Unlimited
- Shared data Shared data
- Prepaid Prepaid
- Connected devices Connected devices
-
Those who serve
Those who serve
Those who serve
Those who serve
- Kids plans Kids plans
- Student plans Student plans
-
Other plans
Other plans
Other plans
Other plans
- Bring your own device Bring your own device
- Home Home Home
- Entertainment Entertainment Entertainment
- Deals Deals Deals
- Business Business
Why Verizon
Why Verizon
Support
Support
- Support overview Support overview
-
Mobile
Mobile
Mobile
Mobile
- Mobile support overview Mobile support overview
- Billing & payments Billing & payments
- Account management Account management
- Device support & setup Device support & setup
- Services & apps Services & apps
- International trip planner International trip planner
- Order status Order status
- Download My Verizon App Download My Verizon App
-
Home
Home
Home
Home
- Home support overview Home support overview
- Billing & account management Billing & account management
- Fios Internet Fios Internet
- Fios TV Fios TV
- Home Phone Home Phone
- 5G Home Internet 5G Home Internet
- LTE Home Internet LTE Home Internet
- Speed Test Speed Test
- Order status Order status
- Download My Fios App Download My Fios App
- Business Business Business
- Contact us Contact us
- Sign in Sign in
Choose your cart
Choose your cart
Get it fast with In-store & curbside pickup or same day delivery.
Shop online or through the My Verizon app and get your orders fast.
In-Store or Curbside Pickup: (excludes prepaid)
Same-day delivery:
- Orders must be placed before 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays) for same day pickup.
- We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
- Please bring photo ID and credit/debit card only if used as payment.
- In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
- Curbside Pickup available at select stores.
Same-day delivery:
- Same-day delivery is available in select areas.
- If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
- Verizon Community
- :
- Motorola
- :
- DROID
- :
- My Razr Maxx is not recognized by my desktop
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
More Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Correct Answer!
My Razr Maxx is not recognized by my desktop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
How am I to download music if my PC doesn't recognize my Razr Maxx?
5 Replies
Correct Answer!
Re: My Razr Maxx is not recognized by my desktop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Are you using the USB cable that came with the phone?
When you plug the phone in and let the drivers load, are you not seeing any new drives at all on your computer?
Correct Answer!
Re: My Razr Maxx is not recognized by my desktop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
I have no idea which charger came with the phone. I had two extra chargers
before and two since.
Correct Answer!
Re: My Razr Maxx is not recognized by my desktop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Motorola phones are particular about which USB cable you use for data transfer.
Correct Answer!
Re: My Razr Maxx is not recognized by my desktop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
I am having the same problem and I am using the USB cable that came with my phone. Any other ideas?
Correct Answer!
Re: My Razr Maxx is not recognized by my desktop
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
The cable could have gone bad. When you connect the phone to the computer, do you get any notifications on the phone? Does the computer try to load drivers or anything?
Accessibility Resource Center
Skip to main content
Important Consumer Information
Follow Verizon
Follow Verizon Fios
