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My droid maxx shows my email count as unread
revrosshyde
Member

My droid maxx shows my email count as unread.  How do I correct this.  I just purchased this phone just the other day and now I am having problems. I would like to get it fixed and I like all the other features, but this is a pain to have it show a count that is not correct and be a new phone.

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Re: My droid maxx shows my email count as unread
Snn5
Sr. Leader

Clear the mail app cache, or go to the email app and mark the message as read.

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Re: My droid maxx shows my email count as unread
revrosshyde
Member

This did not work. This is frustrating for a new phone.

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Re: My droid maxx shows my email count as unread
vzw_customer_support
Customer Support

revrosshyde I am sorry to hear of the trouble you are having with the email app on your phone. What email service provider and app are you using? Is this an app that came preinstalled on the phone or one you had picked up from the play store? You may also want to try deleting http://vz.to/1ExnMWE the email account and then re-adding it again http://vz.to/1Exo2oA . Lets give this a try and let me know if the email count is corrected.

BryanS_VZW
Follow us at Twitter @vzwsupport

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