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My droid razr m will not send or recieve texts
vapflores
Member

I just switched to a Droid Razr M and it will not let me send or recieve texts UNLESS it is a picture message or a group message. It does not let me send or receive any other texts. I tried to reset all factory settings and it still did not do anything. I can make calls & receive calls, get on the internet, send and receive picture messages, send or receive group messages but not regular texts to just one number it has to either be a picture or in a group text. Its very frustrating because im not sure whats wrong or how to fix it. So if anyone can please help me or have had this problem before, let me know what to do or what you did to fix this problem! Please!

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Re: My droid razr m will not send or recieve texts
Ann154
Expert
Expert

Have you tried shutting down the phone, removing the SIM card for a few minutes, reassemble and reboot the phone?

Otherwise there might be an issue with your text message feature on the Verizon Wireless server side. You will have to call into customer service at 1-800-922-0204 from another line to ask them to reset it for you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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