My droid razr maxx battery is discharging too fast the battery went to heck so what can verizon do for me?
there is no way these droid razr maxxes can reconditioned the battery is totaly sealed,
so this means i with out phone?
can some one tell what verizon can about this?
Visit our DROID RAZR MAXX Support Site for helpful troubleshooting information.
If you have reviewed the troubleshooting steps on the site and you're still not sure whether your device requires service, you can contact us in several ways. CLICK HERE for contact details.
Please visit our online repair submission page.
The standard repair time is 5 business days once your device is received.
We will make every attempt to preserve your data, however it is always recommended to backup your data before service submission.
Motorola and/or its Authorized Service Centers are not responsible for the loss or misuse of such data, files, content, applications and programs.
Once you complete the repair submission you will be given instructions on where to ship you device for repair. You will be required to pay for the inbound shipping and Motorola will cover the freight back to you. Please place your device(s) into a well-padded box before shipping it to Motorola. When shipping the device to Motorola, please use a traceable method such as Federal Express, UPS, etc.
Please visit our Repair Status page.
Motorola's Limited Warranty for the DROID RAZR MAXX covers your device for one year.
Warranty service for eligible repairs is available at no charge for twelve months from the date of original retail purchase ("date of purchase").
Visit our DROID RAZR MAXX Support Site and follow the steps for submitting a device for repair.
After you enter your serial number you will be prompted with the warranty term for your device.
Damage and/or performance issues that result from contact with any liquid, water, rain or extreme humidity are excluded from warranty coverage.
Motorola will not repair or replace liquid-damaged products. They will be returned unrepaired.
At this time Motorola is not offering extended service coverage.
Motorola offers several convenient repair programs for Out-of-Warranty repair at a fee:
Display Only Repair*
$100 plus applicable taxes
$159 plus applicable taxes
Battery Only Replacement
$49 plus applicable taxes
$159 plus applicable taxes
*Note: The Display only repair covers damage to the display or lens only.
Any repairable damage to the device outside of the display or lens would be covered under the Out Of Warranty repair fee..
The out-of-warranty flat rate fees will enable you to submit your unit online for repair at our DROID RAZR MAXX Support Site.
Under Motorola’s warranty policy, Motorola will repair or replace the accessory as long as your device is in warranty and shows no sign of physical abuse.
CLICK HERE for the replacement options.
CLICK HERE to purchase an accessory for your DROID RAZR MAXX
I think what it is saying is you can send in your phone to Motorola and they can replace the battery for a fee and you keep your warranty on the phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
That is Correct! The OP can send the Device in and for the Fee the Battery will be replaced and OP you might when checking on this ask if they replace the Back with a new Cover... when they change your battery..
Are you sure it is actually a battery issue and not an App Issue? If you have an app on your phone that is trying to connect to get updates (Backup Assistant, Facebook, etc...) and the sync is taking too long or times out, it will start the sync again.
I would install 2 apps on th ephone. Onavo Count so you can see which apps are using data, and a good Battery Level Program such as Circle Battery Widget (NOT A BATTERY OPTIMIZER) . The Battery app will tell you which apps are using the battery and when. Recently on my GF's Incredible 2, Facebook was in a never ending Sync loop and it would drain her battery in about an hour. we cleared the data and cache and it syncs right up and th ebattery lasts 6-7 hours.
My son has a Maxx, and on average he goes to sleep with 70% battery left on his phone. throughout the day his GPS is tracking him so I know where he is at all times, and he knows it is tracking him (I track him because he is disabled and gets lost very easily, not to punish him or anything else), he also added a Weather widget to his desktop, and usually plays a few hours of games. He gets very few emails and very few texts, but is on the phone 2-3 hours a day as well as the other stuff.
To me that is pretty impressive battery life on a smart phone.
So let me ask a few questions then on your phone.
do you have Smart Actions set up on your phone?
Did you install the other apps to see which ones are using the battery / data? The Auto off on the apps does not work with every app, especially the Verizon apps or Slacker Radio, or City ID, etc... so even though you have auto off turned on, these apps can bypass the command and still fire up.
If they do not have a valid data connection, they cannot really do anything and will shut back off again.
Are you using any type of Task Killer? If so remove it from your phone. they are counter productive and force programs to auto start as they trick the OS into thinking you use the app more then you do so it moves it to the allow on side of the house.
Do you use FaceBook? If so, go to Manage apps>Facebook and see how much Data is stored and how much CACHE is stored. If you are over 5mb on either of these select the clear Data and clear Cache to reset these to ZERO (if you do this you will need to log back in but will not lose any data). When you get over 5mb of either of these it takes longer for the phone to sync the data with FB, and it runs in a sync circle. Clearing this allows FB to sync faster, and uses less battery
It does but there is some Management Fields can you set for it.. Jake has some real Good suggestions and if using a Task killer i would as Jake mentioned get Rid of it. Now on my Two Maxx's i use System Panel the Paid Version i'v been using it since buying my First Droid my Droid X and Wildman suggested it me i put it on my X and my incredible and moe my two Maxx's. Its a Very app and it Will inform you of what your phone is Doing. So you might give it a Try..