My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
Mydelemia
Enthusiast - Level 2

Has anyone had this experience with their Turbo 2. What did you do?

Labels (2)
0 Likes
1 Solution

Correct answers
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
sprmankalel
Champion - Level 3

Mydelemia wrote:

That will be probably be my next step at this point. I'm going to hold out a bit longer since it just happen yesterday.

Thank you for the good advice.

For future. If you do get it to turn on just know that any water left inside may likely cause corrosion and eventually the phone may stop working. You will not be eligible for a warranty replacement in this even as the liquid indicators are most likely turned colors. I just want you to be prepared that you may eventually end up using the insurance. Also, water damage may cause serious side effects own charging. Be VERY VERY VERY careful if you plug it in.

View solution in original post

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
Salisbury
Specialist - Level 2

  I've ruined two phones do to water. One I wasn't able to save because of how long it was in the water, the other I was able to get out of the water fairly quickly. I then took the back cover off, removed the battery, and dried it with a hair dryer. The phone did work but the screen was never the same, was permanently too dark to read very well. So had to replace it.

I don't think you can remove the back cover off a Turbo 2? I've read about putting a phone in rice, but never believed that theory works. The phone has to be completely dried out, how can the water evaporator in a sealed bag? I was just lucky with one phone because it wasn't submerged very long. The chances of getting that Turbo 2 back working well is gonna be slim to none, unfortunately.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
smith6612
Community Leader
Community Leader

It takes a couple of days for the phone to be fully dry for it to be considered usable. Keep the phone at around 72F ambient temperature and it may be good to go. Can't vouch for whether or not the battery will work again, but the phone can be booted up and recovered if a strong enough charger is able to turn it on.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
Mydelemia
Enthusiast - Level 2

Thanks for some positive thoughts.  I'm going to give it a little bit more time. I am sure hoping for the best.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
sprmankalel
Champion - Level 3

Pay your insurance deductible and get the replacement.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
rcschnoor
Legend

Leave it for several days to a week in the bag with rice.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
rcschnoor
Legend

Salisbury wrote:

  I've ruined two phones do to water. One I wasn't able to save because of how long it was in the water, the other I was able to get out of the water fairly quickly. I then took the back cover off, removed the battery, and dried it with a hair dryer. The phone did work but the screen was never the same, was permanently too dark to read very well. So had to replace it.

I don't think you can remove the back cover off a Turbo 2? I've read about putting a phone in rice, but never believed that theory works. The phone has to be completely dried out, how can the water evaporator in a sealed bag? I was just lucky with one phone because it wasn't submerged very long. The chances of getting that Turbo 2 back working well is gonna be slim to none, unfortunately.

Unfortunately you may have damaged your phone's screen by trying to dry it with the hair dryer. Putting your device under that sort of heat probably did more to damage your screen than the water did.

The rice acts as a desiccant and absorbs the water, removing it from your phone.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
Mydelemia
Enthusiast - Level 2

I think I am going to hold out a little longer with the rice. I am hopeful, but unsure this is going to work out, thank you

for you support.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
Salisbury
Specialist - Level 2

This might be of interest I know they had a write up in USA Today newspaper awhile back.

Wet phone repair by TekDry! Don’t put your phone in rice. We can fix it in 20 minutes.

0 Likes
Re: My phone fell in the toilet yesterday. It is now in a sealed bag of rice not working. What should I do? How long should I wait?
sprmankalel
Champion - Level 3

Mydelemia wrote:

That will be probably be my next step at this point. I'm going to hold out a bit longer since it just happen yesterday.

Thank you for the good advice.

For future. If you do get it to turn on just know that any water left inside may likely cause corrosion and eventually the phone may stop working. You will not be eligible for a warranty replacement in this even as the liquid indicators are most likely turned colors. I just want you to be prepared that you may eventually end up using the insurance. Also, water damage may cause serious side effects own charging. Be VERY VERY VERY careful if you plug it in.

0 Likes