I've spoken with Moto Customer support who told me to clear my cache which I've done numerous times and it intermittently operates. Majority of the time the Contact List is being updated and wheel keeps spinning. Seeing my favorites or All Contacts just disappeared when Lollipop was installed.
hld2424 - The help you seek has just arrived! Having acces to your contacts is crucial. How were you backing up your contacts? What kind of motorola device are you using? .
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I think the OP has the DROID Turbo since they post their question in that space.
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