NO INTERNET CONNECTION. WHY NOT?
NWOhioMom
Enthusiast - Level 1


I have a Motorola Android HD and get no internet connection error. I have turned the device off and on, after trying with WI FI and w/o WI FI and should be able to default to Verizon data package. My data is ENABLED. What else can I try?

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Re: NO INTERNET CONNECTION. WHY NOT?
vzw_customer_support
Customer Service Rep

Let's make sure we get your service working, NWOhioMom. We do not have any alerts currently in the Ohio area. If you are still having problems connecting, please try removing and reinserting the SIM card. http://vz.to/1h2tc5e

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: NO INTERNET CONNECTION. WHY NOT?
NWOhioMom
Enthusiast - Level 1

*cricket......does anyone know if there is a Verizon OUTAGE in the NW Ohio area? Hearing other Verizon users complaining too.

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Re: NO INTERNET CONNECTION. WHY NOT?
Ann154
Community Leader
Community Leader

Call customer service at 1-800-922-0204 from a landline or another carrier phone and let them know about the outage.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: NO INTERNET CONNECTION. WHY NOT?
vzw_customer_support
Customer Service Rep

Let's make sure we get your service working, NWOhioMom. We do not have any alerts currently in the Ohio area. If you are still having problems connecting, please try removing and reinserting the SIM card. http://vz.to/1h2tc5e

AndreaS_VZW
Follow us on Twitter @VZWSupport

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