Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Netflix- No Sound
JLT1025
Member

My Droid Razr has no sound when I use Netflix. The shows play fine, but no sound. I do have sound when I use it at home on Wifi. It also works at home if I turn the Wifi off and use 4G. But, as soon as I leave my house, there is no sound. Very strange! Any way to fix it? All my sound settings seem fine since it works in some instances.

Labels (1)
0 Likes
Re: Netflix- No Sound
vzw_customer_support
Customer Support

That does sound strange JLT1025! Let's look further into this. When you encounter this issue does all other sound/audio work at that specific time? I would try removing the application here http://vz.to/1hCVYHG and re-adding. Please test and share.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

0 Likes