I just got this phone and it was working fine with the limited battery. I downloaded one game and "Powered Off" the device. Now it will not turn back on. I have had it charging for several hours and there is not activity even when holding the "power" button. The other one that I got today (same type of phone is working fine). Has anyone every experienced this before and if so, please help asap!! Thanks.
Yes, this happened to me too. First M I got same thing wouldn't power on after a charge, phone seemed totally dead. Exchanged it for a new one, new one works fine so far. One thing I didn't try on my old one is a hard reboot. If you still have the "dead" phone, try holding the volume down button as well as the power button and see if it turns on and boots. It might, it might not.
I just purchased the Razr M about a month ago and, literally in the middle of using, it froze and then the screen went blank. When I used the power button nothing happened, but holding the volume button down as well as the power button turned it back on. Thanks a bunch for the advice.
Mine just turned off for the last time yesterday. Would not come back on no matter what we tried. Tech support was stumped and decided to send me a "like-new" phone. Hope this works better.