18 hours ago the local Verizon Wireless store activated a replacement 16GB Razr they sent to replace a dead unit. Somehow they did not connect the new phone to 4G. Calling and wi fi work. Wi fi is turned off and mobile networks on. How do I establish 4G? Thanks.
I'm sorry you're having problems with the 4G network on the replacement unit, DHR44.
There are a couple of settings you can check.
Make sure WiFi is disabled and then http://bit.ly/TPSwh9 enable the data.
Next, enable data roaming http://bit.ly/RWfnU5.
Once that is done, power it off/on and try it again. Let me know what happens.
TamaraH_VZW
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
