I just received my Droid Razr and everything on the device works great...except the phone feature! I can hear people on the other end no problem. They can't hear me. I tried putting it on speakerphone, and that didn't work either. I was able to make it work during a phone call by plugging headphones into the headphone jack, but if I unplug the headphones, it won't work again. The weird part is that I can still use all of the voice activation features, and talk-to-text. What is going on?
Is this a Brand new phone or a Used one ? Have you tried a few things Like a Power Cycle.. you might try that.. you might possibly have a App that is causing the issue you might try using the phone in Safe mode...
Ok Give the first suggestion a Try.. see if that renders the issue if not, you might try a clearing of the cache partition or shutting the phone off then pull the Sim Card for about 10 min. then re-install it see if that gets it going but try the power cycle first..
I'd say then there is a serious issue with the handset that when it was returned to Verizon's cellphone re-pair / look it over and send it back out facility) sorry to put it that way but this has happen in the past and that is what possibly happen to unit you received it's and once again it will have to be sent back and a different one will have to be shipped out to since this happened they who that takes Care of returned may send you a new unit for the trouble your having with this unit..
I'd call if you can Customer Service there Number is 1-800-922-0204 or *611 via mobile listen to the prompts and when you get to Option 4 say you want to Talk to a Technical Rep.. Hope you have Luck b33
Hello j.perkins. Oh my! We need to to make sure everyone can hear you. Are your contacts unable to hear you on all calls? I would recommend backing up your information and completing a master reset. http://vz.to/1gPzK6x After completing a reset, please test your audio and microphone on a call and let us know if this issue continues.
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