Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Non contacts and nonstarred contacts are ringing after Marshmallow update.
Tasha82769
Member

Since the new update, all incoming calls are ringing.   I have specific contacts starred to hear the ring, but even numbers not in my contacts are ringing.   My settings say "starred contacts only" but it's not working.   Any ideas?

Labels (1)
0 Likes
Re: Non contacts and nonstarred contacts are ringing after Marshmallow update.
vzw_customer_support
Customer Support

Tasha82769,

I understand the importance of having specific ringtones for certain contacts. I want to be sure we understand this. The ringtones, did you have to go into the contact itself to set the ringtone? Have you checked to ensure that this hasn't changed?


ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes