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Not Receiving emails...
jsorrels
Member

Suddenly today my emails won't get to my phone.  I checked both accounts and they say they were synced minutes ago.  But I've been sending test emails to both accounts, and nothing is getting to my inbox.  I tried to remove the accounts in hopes of just re-linking them, but it pops up with an error when I try to remove... Any suggestions?  Possibly a Verizon server issue?

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Re: Not Receiving emails...
vzw_customer_support
Customer Support

I know how important it is to get your emails on a smartphone, jsorrels. So let's get yours flowing again. What type of email (AOL, Yahoo, Gmail, Verizon, etc) is it that you're having trouble with? What's the error message you get when you try to delete the accounts? Are you able to send emails from your phone using either account?

I'll be looking forward to hearing from you with more details.


JenniferH_VZW
Please follow us on twitter @VZWSupport

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