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Phone has been hacked!!! HELP!! How do I unhack??
dktay97
Member

My son's phone has been hacked by a spamer who is demanding $300 to unlock the phone. WTF??? Please help ASAP!!

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Re: Phone has been hacked!!! HELP!! How do I unhack??
TMO89
Novice

What kids of phone does your son have?

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Re: Phone has been hacked!!! HELP!! How do I unhack??
TMO89
Novice

What *kind

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Re: Phone has been hacked!!! HELP!! How do I unhack??
dktay97
Member

Motorola Razr M

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Re: Phone has been hacked!!! HELP!! How do I unhack??
Tidbits
Sr. Leader

Page Unavailable - Verizon Wireless

  1. Ensure the device is powered off.
  2. Press and hold the Volume Up button for 2-3 seconds then press and release the Power button.
  3. From the Android system recovery screen (exclamation point with an android figure), press and hold the Volume Up button then press and release the Power button.
  4. Select wipe data/factory reset.
    Note Utilize the Volume buttons to highlight and the Power button to select.
  5. Select Yes -- delete all user data.
    Note Allow several seconds for the factory data reset process to complete.
  6. Select reboot system now.
    Note Allow several minutes for the reboot process to complete.
    Note To setup the device after the reset has completed, refer to Initial Activation and Setup.
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Re: Phone has been hacked!!! HELP!! How do I unhack??
dktay97
Member

Thanks! Will try that.

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Re: Phone has been hacked!!! HELP!! How do I unhack??
TMO89
Novice

Try using the android device manager. Google "android device manager" and then log in with your Google account info. You can erase your phone from here. Good luck.

Re: Phone has been hacked!!! HELP!! How do I unhack??
dktay97
Member

Ok, got the Android with an exclamation point, now wont do anything...sigh

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Re: Phone has been hacked!!! HELP!! How do I unhack??
Tidbits
Sr. Leader

Hold volume up and then tap the power button

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Re: Phone has been hacked!!! HELP!! How do I unhack??
dktay97
Member

wont let me in google. Seems to be locked on message hacker put in

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