yeedle13 How does the phone do Out side of your Office building) i just seen this it makes me wonder if it's something inside the building that is causing the phone to drop the calls have you been in other Area's of the building and seen the same results you might say like on you Lunch break go to different area's and try making a Test Call the best place to be depending on the type of Materials that is used in the Building i would think would be Next to a Window..
I was kind of wondering how does the phone do in other parts of the City have the phone Companies got the Antenna's on the High Rises as they were on World Trade No. 1 maybe it was 2 I can remember ones saying with out the Antennas being up on the Tower there was going to be some limitation i was wondering if they got that back as it once was..
One thing i guess you could try in your office is a Mobile Extender that Verizon Sells putting it Next to the window even though as you mentioned your phone doesn't drop it's bars with the Extender next to window it could possibly bump the signal enough to Keep it constant and maybe push the the drop calls away..
One Last thing i do when Making Calls i use my Bluetooth even though i have a Fairly old headset it to me is better having it in my Ear than having the phone up to my face. I can't stand that 
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yeedle this is the Method to getting a hold of someone in the Community or V.W.C.S look below at the instructions..
To get a hold of one of the Wireless Employee that's trying to Assist in helping answer a Question or solve an Issue you Need to Put your Mouse on there Screen Name, Or this Box shown Here when you do that it Brings Up a Bigger Box as you See this slide your Mouse down to were it says Follow Click it. You will see a big blue Bar towards the Bottom that says waiting approval Meaning the party you want to follow has to Approve to let you follow them. Now Once they give the Approval they will send one back to you An you will see it in the Actions Box Look up just a little it's Red with a Check in it. Go in there you will see these Three choices Look in your Notifications for new Followers that want to Follow you will have {Accept} {Reject} {Ignore} For your Choices: To let them follow you an then send a D.M. = Direct Message you will need to Check Accept then you a Can send your Private Messages or Cell phone Information instead of Posting it on the Main Post were other Eye's can Read it. Sending a D.M. is Easy, It's Fast, An It's Safe. B33
