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Pictures in gallery are grayed out
TIMLAW88
Member

I have a Droid Turbo.  All of the pictures in the gallery are grayed out.  These are just the pictures on the device and not on the cloud.  How can I restore the pictures on the device?

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Re: Pictures in gallery are grayed out
Ann154
MVP MVP
MVP

Which version of the Droid Turbo? Do you have a SD card in the phone? If so, are the pictures stored on the SD card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Pictures in gallery are grayed out
vzw_customer_support
Customer Support

Making sure you can access all of your photos is important, TIMLAW88. Ann154 did have some great questions as well, but we wanted to learn more about this. When did this start to happen? Was there any recent changes on your device before this started to happen? What happens when you try to select a photo that is grayed out?

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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