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Play Music
hoopshoot
Member

My Motorala Razer M has lost some of my music play list  or does not display them all, just displays the latest downloads. Can I find the older songs and how?

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Re: Play Music
vzw_customer_support
Customer Support

It may still be very possible to find those lost songs, hoopshoot!
Do you know if the songs were saved to the SD card? Where are the songs from?
Is it from an app that was installed?
As you know, with some apps being installed it may have deleted the music files.


TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: Play Music
hoopshoot
Member

Not sure if my play list was saved to the SD card, how can I tell? These are songs I have loaded the past couple of years, usually from Amazon. I'm afraid I may have overloaded.

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Re: Play Music
vzw_customer_support
Customer Support

hoopshoot,

Fantastic details. If you have an SD card you can check by going to settings > storage. There is 8GB on onboard memory and on that screen you'll be able to "manage internal storage" as well as view how much you have saved when it comes to audio. However, as you pointed out, you may have overloaded with memory and you may wish to check your Amazon app for the music or even go to their webpage via a desktop or laptop to see if you can import.

EvanO_VZW

Follow us on twitter @VZWSupport

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