Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Play Store randomly opening
cntrygrl023
Member

Is anyone else having an issue where you go to text or perform a google search and the play store randomly opens? I had the Droid Turbo 32 GB and now have the 64GB and this occurred on both of my devices. Any advice or help someone could give me would be very much appreciated.

Labels (1)
0 Likes
Re: Play Store randomly opening
MiiHere
Leader

Just to rule out the basic things, is your Google Bar/Chrome app right next to the Google Play Store app? Is it possible you are just accidentally hitting the Google Play Store while also selecting your intended app?

Is your phones operating system up to date? Are all the apps up to date?

0 Likes
Re: Play Store randomly opening
cntrygrl023
Member

My Play Store app is at the bottom of my phone and the Google bar is at the top. It generally happens when I am already in the app...like when I click the text or Google search and it begins to open, it will redirect itself to the play store.

My phones operating system is up to date and so are all of my apps with the exception of verizon family comparison, as I do not use this app.

0 Likes
Re: Play Store randomly opening
MiiHere
Leader

Have you tried to delete the cache and data for the Google Play store?

It would be under Settings>Applications or Application Manager perhaps

0 Likes