Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
RAZR MAXX HD w/Jelly Bean drops GPS

I'm having this exact issue with my razr hd maxx.  It tracks for a little while then looses all GPS functionality and requires a hard Reboot to get the GPS back.  After the reboot it locks right on and then everything repeats.  makes it hard using the phone and preloaded maps as a reliable GPS in the woods.

Labels (1)
Re: RAZR MAXX HD w/Jelly Bean drops GPS
Customer Support

Hello splat10

I'm sorry to hear your having GPS issues. Let's dive into this and get this fixed. Please clarify what your doing when you hard reboot. Are you wiping the device back to factory default?
Did this start after a application was loaded? Please power the device in safe mode and retest. Here's how:

Follow us on Twitter @VZWSupport