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Razr M - Black Screen
DRLobato
Member

I updated my phone over the weekend and now all of  a sudden, my screen is black.?!  Is there a way to reset?

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Re: Razr M - Black Screen
SoccerRef12
Sr. Member

Hold down the power and both vol +/- buttons at the same time for about 10 seconds until the phone reboots.

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Re: Razr M - Black Screen
vzw_customer_support
Customer Support

@DRLobato,

VZW to the rescue! Updates are meant to enhance your phone, not cause you headaches!

Were you able to reset the phone with the steps @SoccerRef12 provided http://vz.to/1hDArBd? Keep me posted if you are still having this issue with the black screen.

JohnB_VZW

Follow us on Twitter @VZWSupport

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