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Razr won't connect to new router
ZIP922
Member

Cable company upgraded my router yesterday and now I can not connect to the wifi.  I have tried changing the security setting, and network name, and pass code.  Phone keeps saying it is connecting then nothing, then back to connecting.  Phone is able to connect at work, checked for update on phone.  Any ideas?

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Razr won't connect to new router
ZIP922
Member

Let me add that it is a SMC 8014WG Router "g".  Also, all my other devices work just fine, laptops, ipads, etc. 

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Re: Razr won't connect to new router
vzw_customer_support
Customer Support

ZIP922, let's get you connected back to Wi-Fi! Have you tried accessing the Settings on your device and choosing the option to forget your home Wi-Fi connection and then re-add it? Click http://bit.ly/y5iuoj for more device support.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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