Re: Droid Frozen
btaucher
Newbie

Mine just locked up after a call and I can't get it off the call screen.  There is no battery to take out so what do I do?  I can't even recieve calls!

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Message was edited by: Verizon Moderator

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Re: Droid Frozen
tikibar1
Community Leader
Community Leader

try holding down the power button and volume down button simultaneously for 15-30 seconds

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Re: Droid Frozen
tikibar1
Community Leader
Community Leader

try holding down the power button and volume down button simultaneously for 15-30 seconds

Re: Droid Frozen
btaucher
Newbie

Thanks, that worked!

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Re: Droid Frozen
tikibar1
Community Leader
Community Leader

you are welcome

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Re: Droid Frozen
Roadstarman
Newbie

Doesn't work for me. Can'change screens or access apps & widgets........help!!!! Can't call vz store for help.

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Re: Droid Frozen
tikibar1
Community Leader
Community Leader

will the phone reboot?

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Re: Droid Frozen
Roadstarman
Newbie

It reboots but has the same issues. I was in voice actions when it started. It's my 1st day and I don't know if I accidently messed something up.

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Re: Droid Frozen
tikibar1
Community Leader
Community Leader
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Re: Droid Frozen
rcdigital
Newbie

Thanks tikibar1 !   Mine was doing the same thing.  Holding down the on/off and vol down at the same time worked.  It re-booted and appears to be working normally.

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Re: Droid Frozen
tikibar1
Community Leader
Community Leader

wahoo ! 

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