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Received message to install software update, then it disappeared. Where did it go?
modgma
Newbie
‎11-11-2013 11:11 AM

I downloaded the latest update for my Motorola Droid Razr M. I received a message that I needed to install the update, that it would take about 10 minutes to complete, and that I would not be able to use the phone during that time. I had a text message that I wanted to read first, so I clicked on that, and the install message disappeared. I can't find it on my phone. How can I access it so as to install the update?

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Re: Received message to install software update, then it disappeared. Where did it go?
Ann154
Community Leader
Community Leader
‎11-11-2013 11:12 AM

Settings > about phone > Software Update

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Received message to install software update, then it disappeared. Where did it go?
Ann154
Community Leader
Community Leader
‎11-11-2013 11:12 AM

Settings > about phone > Software Update

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Received message to install software update, then it disappeared. Where did it go?
SoccerRef12
Specialist - Level 1
‎11-12-2013 08:06 AM

Make sure your battery is fully charged.

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