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Ring volume greyed out
wetherb67
Novice

For the third time, after putting my phone in vibrate mode, now the area for Ring volume is greyed out and is not usable.  Anyone have this problem?

Screenshot.png

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Re: Ring volume greyed out
vzw_customer_support
Customer Support

wetherb67,


Thanks so much for getting in touch with us on the forums. Sorry for any trouble you've been experiencing with your device. We certainly don't want you to have issues. Let's work together to make sure your concern is fully addressed. Once you turn vibrate off, does the ringer volume control return? If so, that just means the device is functioning as intended.


EricW_VZW


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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