angelaquincy
Newbie

This phone is extremely slow. If I'm out and about and want to look up something on Google, it takes 7 or 8 minutes just to get to the page. Frustratingly slow! This is my first smartphone. Are they all like this? Is this Android or is it just this particular phone?

Labels (2)
0 Likes
Re: SLOW
SoccerRef12
Specialist - Level 1

Have you tried rebooting your phone? If that works and then it starts to slow down again, you may have some open apps that are slowing it down.

0 Likes
Re: SLOW
DocStew
Newbie

Both my wife and I are CONSTANTLY frustrated with how damn slow this phone has become. Multiple replacements, system restore,...nothing has worked. We're almost to the point of leaving Verizon and getting new phones (NOT Motorola) somewhere else. It's beyond frustrating.

0 Likes
Re: SLOW
angelaquincy
Newbie

If I'm out and about and want to, say, look up a phone number for a pizza place, it takes at least 5 to 7 minutes to get from pressing the Google browser to seeing the pizza place's website with the phone number on it. I feel like I'm back in the Windows 95 days.

0 Likes
Re: SLOW
angelaquincy
Newbie

Yes, I have tried rebooting the phone. I think the phone just has a malfunction with the browser. Everything else runs at a reasonable rate.

0 Likes
Re: SLOW
vzw_customer_support
Customer Service Rep

Hi Angelaquincy

I want you browser to work just like your other applications! Let's speed it up!

Please try this and retest: http://vz.to/18XmnYn Please also power down the device remove and reinsert the Sim and retest.


JoeL_VZW

Please follow us on twitter @vzwsupport


0 Likes