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Screen goes black while on a call. cannot access other functions?
WallyWorld8
Member

Motorola droid.  My screen goes black while I am on a call and I cannot use other functions?

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Re: Screen goes black while on a call. cannot access other functions?
Ann154
Expert
Expert

Does pressing the power button briefing not turn on the screen?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Screen goes black while on a call. cannot access other functions?
WallyWorld8
Member

No, I tried that a couple times and just loose the call.

Sent from my Verizon Wireless 4G LTE DROID

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Re: Screen goes black while on a call. cannot access other functions?
Ann154
Expert
Expert

In that case, change your dialer settings to not have the power button end the call.

You should also check your proximity sensor to verify it isn't covered or blocked.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Screen goes black while on a call. cannot access other functions?
WallyWorld8
Member

OK, I went to dialer and settings but could not see how to do this. Then I went to general settings and again could not find a way to control the power button???

Sent from my Verizon Wireless 4G LTE DROID

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Re: Screen goes black while on a call. cannot access other functions?
Ann154
Expert
Expert

I don't have my Motorola phone in front of me, but i think it might also be hiding in the Accessibility settings if it isn't in the phone app settings.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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